Privacy Policy
Effective Date: September 1, 2025
Away by Auntie (“Company,” “I,” “me,” “my,” “we,” “our,” “Auntie,” or “Auntie’s) respects your privacy and is committed to protecting it. This Privacy Policy explains how Away by Auntie collects, uses, and safeguards your personal information when provided services or visit Auntie’s website.
Your privacy and trust matter deeply to me. Away by Auntie will always handle your information with transparency, care, and respect.
1. Information We Collect
Away by Auntie may collect the following types of personal information:
Contact Information: Name, email address, phone number.
Voluntary Information: Any additional details you choose to provide (e.g., preferences, travel plans, special requests).
Demographic Information: Such as age, nationality, or city of residence (if voluntarily provided).
Automatically Collected Data: IP address, browser type, operating system, referring URLs, usage data, and cookies.
2. How We Use Your Information
Away by Auntie uses your information for the following purposes:
To provide and personalize my services.
To communicate with you about your services, upgrades, or related offerings.
To improve future services and enhance user experience.
To comply with legal obligations, enforce agreements, and resolve disputes.
Under applicable data protection laws (such as GDPR), Away by Auntie processes your personal data only when a legal basis applies — typically your consent, the performance of a contract (e.g., providing purchased services), or compliance with a legal obligation.
We do not use or retain your personal information for any other purpose and will not keep it longer than necessary. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy (for example, for active service delivery, support, or record-keeping), unless a longer retention period is required by law.
3. Sharing Your Information
Away by Auntie does not sell, rent, or trade your personal information to third parties. Auntie may only share information in limited circumstances:
To comply with legal requirements, court orders, or government requests.
To defend my rights, property, or safety.
To protect the safety of clients, the public, or others in emergency situations.
4. Cookies and Tracking
Away by Auntie’s website uses cookies and similar technologies to:
Understand how visitors use the site.
Improve and personalize your browsing experience.
Analyze traffic and performance.
You can manage cookie preferences through your browser settings.
5. Data Security
Away by Auntie implements appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and Auntie cannot guarantee absolute security.
6. Third-Party Links
Away by Auntie’s website or materials may contain links to other websites. Auntie is not responsible for the privacy practices, policies, or content of external websites. Please review the privacy policies of those sites before providing personal information.
7. Your Rights Under GDPR (EU/UK Residents)
If you are located in the European Union or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to request deletion (“right to be forgotten”).
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time.
Right to lodge a complaint with your local data protection authority.
8. Your Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information is collected, used, and shared.
Right to request access to the categories and specific pieces of information collected.
Right to request deletion of your personal information (with some exceptions).
Right to opt-out of the sale of your personal information (note: I do not sell personal data).
Right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact me at auntie@awaybyauntie.com.
9. Children’s Privacy
Away by Auntie’s services are not directed to children under 13 (or 16 where applicable under GDPR) other than as part of an adult’s travel party and under parent/guardian supervision. Other than demographic information provided for planning purposes or post-trip feedback for purchased add-on items, Auntie does not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
10. Communication Preferences & Opt-Out
By providing your contact information, you agree to receive communications about your services. You may opt-out of promotional communications at any time by following the unsubscribe instructions in Auntie’s emails or by contacting Auntie directly.
11. International Data Transfers
If you are accessing my services from outside the United States, please note that your information may be transferred to and stored in the U.S. By using my services, you consent to this transfer.
12. Payment Processing
Payments are securely processed through third-party providers such as Squarespace Payments or PayPal. Away by Auntie does not directly collect or store your payment information.
13. Analytics/Third Party Tools
Away by Auntie may use analytics tools (such as Squarespace Analytics or Google Analytics) to understand website usage and improve services. These tools may use cookies or similar technologies. Data collected through these tools is aggregated and not personally identifiable.
14. Changes to This Privacy Policy
Away by Auntie may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of. Auntie’s services after changes are posted indicates your acceptance of the updated policy.
15. Effective Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Connecticut, United States, without regard to conflict of law provisions.
16. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Away by Auntie
auntie@awaybyauntie.com